AudaExpress

Module for quick and easy repair cost indication at a call centre (RCI)

Features

      ·         Using a script to identify damage type and severity on pre-defined body parts within a two minute time frame

·         Aimed at non-technical employees such as call center operators

      ·         Indication of a repair cost for immediate cash settlement or segmentation

Benefits

·         Supports fast settlement of a claim at call center – process savings

·         Does not require technical knowledge by the user

·         Configurable solution at a customer level, enables damage to be segmented and directed to the most competent partner

·         Enhances customer satisfaction